About the Course
The HR Support Level 3 programme gives you the essential knowledge and practical skills needed for entry-level roles in Human Resources. You’ll learn how to handle day-to-day HR tasks, support managers with HR issues, and work with HR systems and processes across recruitment, employee records and workforce change. HR Support professionals are in demand across sectors including healthcare, finance, retail, technology and education.
What You’ll Learn
HR Role & Responsibilities: Understand the role of HR Support and how HR teams contribute to organisational success.
Service Delivery: Provide excellent customer service on a range of HR queries and requirements.
HR Processes: Work with HR systems, manage HR information and support processes from recruitment through to retirement.
Problem Solving: Use sound listening and questioning skills to identify workplace issues and support solutions.
Communication & Interpersonal Skills: Communicate professionally with managers, colleagues and employees.
Teamwork & Improvement: Collaborate within HR teams and identify opportunities for improved working practices.
Professional Behaviours: Develop honesty, resilience and adaptability essential for HR roles.
Requirements
Computer & Internet Access: A laptop or desktop with reliable internet for online learning and resources.
Workplace Role: You should be working in a role where you have the opportunity to develop and apply HR support skills.
English & Maths: A suitable level of English and mathematics is recommended; providers may include support if needed.
No Age Restriction: This programme is open to anyone seeking to develop HR support skills and progress in HR careers.
Employment Status: You will usually need to be employed in a real job where you can practise HR support tasks as part of your learning.
Course Skills
Service delivery & customer support in HR queries
Problem solving using effective questioning
Communication & interpersonal skills
Teamwork & collaboration within HR
Process improvement support
Managing HR information & recordkeeping
Continuous personal professional development
Enrolment Process
Getting started is simple and fully supported. Once interest is registered, both the learner and employer are invited to a friendly information call with our delivery team. This call explains how the programme works, what to expect from the training and assessment, and how the programme will support business objectives and individual career development.
The next step is completing the application and funding paperwork. Our team manages this process closely, guiding employers and learners through each stage to ensure everything is completed smoothly, accurately and with minimal administration time.
Before the programme begins, learners take part in an online induction. This introduces the learning platform, course structure, support services and key contacts, ensuring everyone feels confident, informed and ready to begin from day one.
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Faq
001
Are apprenticeship programmes only for entry-level roles?
No. Apprenticeships run from Level 3 to Level 7, including management and leadership roles.
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Can apprenticeship programmes support existing staff, not just new hires?
Yes. Most employers use apprenticeships to upskill and retain existing employees.
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Will this distract teams from their day-to-day role?
No. Apprenticeship programmes are designed around real work and to complement it, not time away from it.
004
How do we know which programme is right for us?
We assess your business priorities and connect you with a programme that will deliver a measurable impact.
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What about funding and the apprenticeship levy?
We guide you through maximising the apprenticeship levy, funding options and compliance.
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Do we have to choose a training provider ourselves?
No. We connect you with vetted, high-quality learning providers that fit your needs.
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What other support is available to businesses taking on apprentices?
As well as connecting your team to the right programmes based on your skills gaps, we:
Handle the logistics and details on funding and your responsibilities
Provide ongoing learner support and business guidance throughout the programme.
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Is this suitable for small or growing businesses?
Absolutely. Apprenticeships are one of the most cost-effective ways to build capability with any size of business.
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How long does an apprenticeship take?
The right apprenticeship programme will be matched to the job role and business goals and depends on the level and complexity of the apprenticeship. however on average they take between 12-18 months.
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What makes Rendstaff different?
We are learning provider neutral and our advice is based on what’s right for your business.
001
Are apprenticeship programmes only for entry-level roles?
No. Apprenticeships are open to new starters and experienced professionals at any stage of their learning journey and generally offer a structured route to more senior roles.
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What programme levels are available?
From Level 3 through to Level 7, including degree-equivalent pathways with in-demand skills that employers value.
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Will I receive support throughout the programme?
Yes. We guide you from initial advice through to enrolment, with clear support at every step. You will receive quality learning and mentorship with your tutor throughout the programme.
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Do I choose the training provider?
We connect you with high-quality programme providers that best support your learning and progression on your growth journey.
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Do I have to pay anything towards my apprenticeship programme?
No. The cost of your training is met by the employer who is able to access support from the government.
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Will it help me build and develop my professional network?
Yes. You will be tutored by industry experts from day one and your programme will provide you with valuable networking opportunities and mentorship.